Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time
Delivery times may vary depending on your location. Estimated delivery times:

• Domestic shipping: 3–7 business days
• International shipping: 7–15 business days

Please note that delays may occur due to customs, weather conditions, or high demand periods.

 

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. Free shipping may be offered on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 5 days of delivery at hello@paul-valentine.com, and we will assist you.

Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.

Contact Us
If you have any questions about shipping, please contact us at:
hello@paul-valentine.com