Introduction

PV Commerce GmbH is committed to respecting and protecting your privacy. Our goal is to be clear about what information we collect and how we use and protect your personal information.

The below Privacy Policy (together with our Terms and Conditions, any other documents referred to in it and our Cookie Policy) outlines how we may collect, use, store and process your personal information.

We truly hope that you will take time to read it through as we have no other goal but to maintaining your privacy. Please remember that you can manage your information and protect your privacy anytime by, for instance, viewing and editing your information in your account or controlling what kind of cookies are used when you visit our website.

Responsible department

Name of the responsible department:
PV Commerce GmbH
P3 1-3
68161 Mannheim

County Court: Amtsgericht Mannheim
HRB 747951

Managing Director:
Volkert Schmitz

Data Privacy Officer

For your data protection concerns, please contact our corporate Data Protection Officer exclusively in writing for reasons of confidentiality and verification of your identity.

Herr Peter Haack
PV Commerce GmbH
P3 1-3
68161 Mannheim
datenschutz@paul-valentine.com

Laws and regulations

The information we gather, use and process are collected in accordance with:

• The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, or “GDPR”).
• The German Data Protection Act.

Principles

This Policy is based on the following principles:

• Personal data shall be processed lawfully, fairly and transparently;
• Personal data shall only be collected for specific, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
• Personal data shall be adequate, relevant and limited to what is necessary for processing;
• Personal data shall be accurate and, where necessary, kept up to date with every effort to erase or rectify without delay;
• Personal data shall be kept in a form such that the data subject can be identified only as long as is necessary for processing;
• Personal data shall be processed in a manner that ensures the appropriate security;
• Personal data shall not be shared with third parties except when necessary in order for them to provide services upon agreement;
• Data subjects must easily exercise their rights.

What is this privacy policy for?

Personal information is data that can be used to identify or contact you.

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

If we do collect personal data, we will nevertheless never collect sensitive personal data about you. The EU’s General Data Protection Regulation (GDPR) defines sensitive personal data as “categories of personal data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation.”

When you use our website and/or purchase us from us, we may gather various information. In any event, we are committed to ensuring that the information we receive and use are appropriate for the below purposes.

1. When you set up an account

1a) Purposes: To create an account

Information we may use: Email address

Legal basis for processing: For the purposes of our legitimate interests*: PV Commerce GmbH has to give you access to content and updates and facilitate the efficient running and operation of our website.

1b) Purposes: To pre-register information that will be asked at the checkout

Information we may use: Full name; Phone numbers; Billing address; Shipping address

Legal basis for processing: For the purposes of our legitimate interests*: By pre-registering this info, it will facilitate, smooth and ease up your purchases. You do not have to pre-register any of this info though!

1c) Purposes: To manage your account, facilitate purchasing process

Information we may use: Visited and Liked products

Legal basis for processing: For the purposes of our legitimate interests*: Being able to see what products you have visited and liked will improve your shopping experience.

1d) Purposes: To check out your orders history

Information we may use: Order history

Legal basis for processing: Performing the contract between you and PV Commerce GmbH: It’s just a simple history of the purchases you have previously made.

2. When you make a purchase

2a) Purposes: So you can purchase and receive your order and to prevent and detect fraud

Information we may use: Email address; Full name; Phone number; Shipping address; Billing address

Legal basis for processing: Performing the contract between you and PV Commerce GmbH: We cannot send your order if we do not get access to this information.

For the purposes of our legitimate interests*: Security of your data is paramount to us. It will help us investigate and help prevent security issues and abuse. Furthermore, we have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of information about individuals.

2b) Purposes: To receive updates about your order via e-mail, SMS or our app. To receive marketing communications via e-mail or SMS

Information we may use: Phone numbers; Email address

Legal basis for processing: Performing the contract between you and PV Commerce GmbH: Without updates, how will you know when your order arrives?

For the purposes of our legitimate interests*: After your first purchase, you will start receiving newsletters and/or SMS about our offers. Do not worry though! You will be able to easily opt-out at any moment.

2c) Purposes: To notify you about changes to our services

Information we may use: Email address

Legal basis for processing: For compliance with our legal obligations and our purposes of our legitimate interests*: We must be able to warn you about changes affecting our Legal notices

2d) Purposes: Receive your payments and manage refunds and compensation and to prevent and detect fraud

Information we may use: Payment information details

Legal basis for processing: Performing the contract between you and PV Commerce GmbH: We’ve got to be sure to send and refund the money to the right person!

For the purposes of our legitimate interests*: Security of your data is paramount to us. It will help us investigate and help prevent security issues and abuse. Furthermore, we have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of information about individuals.

3. When you interact with our website

3a) Purposes: To sign up for our newsletters and receive information, news and offers about our products

Information we may use: Email address

Legal basis for processing: Your consent: You give your consent to receive newsletters from us!

3b) Purposes: To inform or remind you of any task carried out which remains uncompleted (incomplete orders, abandoned baskets)

Information we may use: Email address

Legal basis for processing: For the purposes of our legitimate interests*: It helps us improve your customer experience.

3c) Purposes:

A) To provide, update, maintain, improve and protect our website, business and services

Information we may use: Information gathered when you visit our website.

Please consult our cookies policy to learn more about how we use cookies on our website.

Legal basis for processing: For the purposes of our legitimate interests*: Security of your data is paramount to us. It will help us investigate and help prevent security issues and abuse in addition to giving you the best experience possible when using our website. We also have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. In addition, such cookies will help us improve your shopping experience

B) To deliver relevant website content and online advertisements

Information we may use: Information gathered when you visit our website.

Legal basis for processing: For the purposes of our legitimate interests*: To deliver you tailored services, improve your shopping experience and grow our business

4. When you contact us

4a) Purposes: To contact, communicate with you and manage all queries through e-mail, live chat, telephone and social media. In other words: to give you the World’s best customer care.

Information we may use: Name; Email address; Telephone number; Correspondences history; Order information; Shipping address; Payment information

Legal basis for processing: Performing the contract between you and PV Commerce GmbH: We will always be there to answer every of your questions and concerns about your orders. And if you have not placed a purchase yet, it’s in our legitimate interests to gather such info in order help you out.

4b) Purposes: To verify your identity when you request further information based on your rights

Information we may use: ID Documentation

Legal basis for processing: We have a legal obligation to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. We must be able to verify identify before giving away your information. You would not want this information to fall into the wrong hands.

5. When you enter our competitions

5a) Purposes: To smoothly and perfectly manage the competitions (contact contestants, identify contestants, deliver prize deliveries)

Information we may use: Contact details such as email address, full name, telephone number, shipping address

Legal basis for processing: Performing the contract between you and PV Commerce GmbH: If we cannot use the information you give us, how can you win?!

* When we rely on the ‘legitimate interests’ condition, PV Commerce GmbH will always meet the following requirements:

• We must process the information for the purposes of our legitimate interests or for those of a third party to whom we disclose it;

• The above interests must be balances against your interests. The “legitimate interests” condition will not be met if the processing is unwarranted because of its prejudicial effect on your rights and freedoms, or legitimate interests. PV Commerce GmbH’s legitimate interests do not need to be in harmony with those of the individual for the condition to be met. However, where there is a serious mismatch between competing interests, your legitimate interests will always come first.

Marketing Communications

If you happen to purchase or willingly give us your email address, you will receive marketing messages by email and/or SMS.

These marketing messages are only meant to warn you about our current and next offers.

You can of course decide to unsubscribe from us at any time.

How do you unsubscribe from marketing communications?

1. SMS

• By following instructions given at the end of the SMS message.
• By clicking on the unsubscribe link at the end of the emails.
• By contacting our Customer Care Service.

2. NEWSLETTER

• By clicking on the unsubscribe link at the end of the email.
• By contacting our Customer Care Service.

Use of data for advertising purposes

We happen to use data collected during your visit to create banners and ads when you visit other third websites. Those ads are created via pixels and are based on information we hold about you (such as search history) which explains why you will be able to see ads matching items that are similar to those you have checked out on our website.

All information use to create those ads are pseudonymized and we will never use data that clearly identify you.

Sharing your information

We will never sell your personal data to any third party.

However, we may share your personal information with companies who are experts in their field and assist us in operating the website, conducting our business or servicing you.

Do not worry though! Each of our service providers have been selected by us for their ability to provide the particular services needed, including their ability to handle your personal information. All those providers provide sufficient guarantees to implement the technical and organizational measures necessary to meet the requirements of the GDPR and our own.

We share your personal information in the following cases:

• To any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;

• In the event that we sell or buy any business or assets, data may be disclosed to the prospective seller or buyer of such business or assets;

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of PV Commerce GmbH, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;

• If we are processing it on behalf of a customer;

• To companies for the performance of any contract we enter into with you or them and that help us provide our services adequately such as, payment service providers, delivery companies or our warehouse.

• To other professional services companies such website hosts, advertising/marketing agencies and analytics or search engine providers helping us run, improve and optimize the Website or helping us store your data.

• With your express consent.

Transfers of your information outside the European economic area

Where a third-party provider is located outside the European Economic Area, we will always ensure that the transfer of personal data will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission where the data protection authority does not believe that the third country has adequate data protection laws or with companies that are Privacy Shield Certified.

What are your rights?

At any point while we are in possession of or processing your personal data, your rights are as follows:

Right to be informed

Our goal is to be as clear as possible about how we use and process your data. You will be able to easily find this Privacy Notice on various locations on our website and app. You can request a pdf. copy of this Notice by contacting us.

Right to access

You have the right to request a copy of the information that we hold on you. Please note that there are exceptions to this right. We may be unable to make all information available to you if, for example, making the information available to you would reveal personal data about another person, if we are legally prevented from disclosing such information, or if your request is manifestly unfounded or excessive.

Right to rectification

You have the right to correct data that we hold about you that is inaccurate or incomplete. You will be able to rectify/edit the information we hold about you in your Account settings.

Right to be forgotten

In certain circumstance (i.e if we do not have a legal reason to continue to store your data), you can ask for the data we hold about you to be erased from our records.

Right to restrict processing

Under certain conditions, you have the right to restrict the processing of your data.

Right to portability

You have the right to have the data we hold about you transferred to another organisation in a safe and secure way.

This right only applies to personal data that PV Commerce GmbH holds and must be held by PV Commerce GmbH by consent or for the performance of a contract, and processing is carried out by automated means.

Right to object

You have the right to object to certain types of processing such as direct marketing. You can unsubscribe from our newsletters at any time, by for instance, clicking on the unsubscribe link at the end of our newsletters.

Right to withdraw consent

If you have given PV Commerce GmbH your consent to process your data, you have the right to withdraw your consent at any time.

Right to complain to a Supervisory Authority

In the event that PV Commerce GmbH has not correctly responded to your request, you have the right to lodge a complaint to a Supervisory Authority. PV Commerce GmbH's Supervisory Authority is The Swedish Data Protection Authority (DPA). You will find their contact information here https://www.bfdi.bund.de/DE/Home/home_node.html

You can also complain to the ICO. You will find their contact information here: https://ico.org.uk/concerns/

To access what personal information is held identification will be required

Where you request access to your information, we are required to use all reasonable measures to verify your identity before doing so. These measures only exist to protect your information and to reduce risk of identity fraud, theft or unauthorized access to your information.

We therefore kindly ask you to send us original or certified copies of the following documentation: passport, identity card, birth certificate or driving licence. One of those above documents is required in order to request personal information.

We will endeavour to respond within one month. If you want to exercise one of the above rights, please contact us by using the contact details provided below.

How long do we keep your information?

We will hold your personal data for as long as you are you have an account and for as long as is necessary to comply with our legal/ regulatory obligations, resolve disputes, prevent fraud and abuse or enforce our terms and conditions.

When we no longer need to retain your personal data, it will be deleted or be anonymised so that you can no longer be identified from it.

We securely destroy all financial information once we have used it and no longer need it.

How your personal information is secured

PV Commerce GmbH will use all reasonable efforts to protect your personal information. We are using the latest industry standards and security measures such SSL/TLS encryption for protection of user data and personal information.

Our goal is to have all appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing and using personal data. We have safeguard processes in place in order to ensure the ongoing confidentiality, integrity, availability and resilience of our or third parties processing systems and services as well as the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.

Your data is always store in secure environments and we provide training to our Staff on data protection best practices and require them to enter into a confidentiality agreement.

You can access and edit personal information after signing into your account. To sign in, you are required to know your login credentials - email address and password. There is no way to access personal information without knowing the login credentials, therefore no unauthorized party can access it. We therefore ask you to keep your password secret and to not share it with any person (even a friend!). Please, immediately inform us if you know or suspect to have lost your login or that someone else is accessing your account.

Links to other websites or social media

Our site or newsletters may contain on occasion links to and from other websites of our partners, advertisers and affiliates. Please note that this Privacy Policy only applies to this website. If you visit any of these websites, we therefore suggest you to read their own privacy policy as we do not accept any responsibility or liabilities for these policies.

We use the following software to provide you with the best possible shopping experience

Google Analytics

The provider uses Google Analytics, a web analysis service of Google Inc ("Google"). Google Analytics uses so-called "cookies", text files which are stored on the user's computer and which enable the use of the website to be analyzed. The information generated by the cookie about the use of this website by the user is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will truncate the IP address of users within member states of the European Union or other parties to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymization is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies by selecting the appropriate settings in their browser software. However, the provider points out to users that in this case they may not be able to use all functions of this website to their full extent.
Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including their IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Klaviyo

1. Website personalization

By activating cookies in your browser, you confirm that PV Commerce GmbH can process the following data for the purposes of website personalisation, browser experience optimisation, analysis of your behaviour on the website and delivery of relevant advertisements: (IP) address, surname, first name, gender, email address, login information, time zone setting, operating system and platform, information about visits including URL, search terms, information about what you viewed or searched on our website, website response time, download errors, duration of visits to certain pages, information about website interaction (e.g., scrolling, clicking, and mouse-overs) and methods used to leave the site, user activity, surfing on websites. The legal basis for the processing of cookies is our legitimate interest under Article 6 paragraph 1 letter f) GDPR.

2. Direct marketing (non-customers)

PV Commerce GmbH processes personal data of persons who have subscribed to receive personalised (targeted) newsletters. The legal basis for the processing of this data is the consent according to Article 6 Paragraph 1 Letter a) DSGVO. You have the right to revoke your consent at any time. PV Commerce GmbH processes these data as the data controller within the meaning of Article 4 (7) GDPR. The data processed for this purpose may contain: E-mail address, gender, login data, time zone setting, operating system and platform, information about visits including URL, search terms, information about what you have searched or viewed on our site, response time of the website, download errors, duration of visits to certain pages, information about website interaction (e.g. scrolling, clicks and mouse overs) and the methods used for leaving the site, activities of users, surfing on websites.

3. Direct marketing (PV Commerce GmbH customers)

PV Commerce GmbH processes personal data for the purpose of targeted e-mail marketing for existing customers. The data processed for this purpose may contain: E-mail address, gender, login information, time zone setting, operating system and platform, information about visits including URL, search terms, information about what you have searched or viewed on our site, website response time, download errors, duration of visits to certain pages, information about website interaction (e.g., scrolling, clicks and mouse overs) and the methods used to leave the site, user activity, surfing on websites. The legal basis for the processing of this data is our legitimate interest under Article 6 paragraph 1 letter f) GDPR. PV Commerce GmbH processes these data as the data controller within the meaning of Article 4 Paragraph 7 GDPR. You have the right to revoke your consent with the processing.

4. Contract Data Processing

Personal data may be used when using the Klaviyo platform. This data may contain the following: (IP) address, surname, first name, gender, email address, login information, time zone setting, operating system and platform, information about visits including URL, search terms, information about what you have searched or viewed on our site, website response time, download errors, duration of visits to certain pages, information about website interaction (e.g., scrolling, clicks and mouse-overs) and methods used to leave the site, user activity, surfing on websites. Klaviyo processes these data as an order processor within the meaning of Article 4 para. 8 GDPR. The legal basis for the processing is our legitimate interest under Article 6 paragraph 1 letter f) GDPR.

5. Profiling

As part of a service, Klaviyo analyses personal data of PV Commerce GmbH website visitors (and customers) in order to create individual profiles. These profiles are used to predict future interests and to display targeted (online) advertising. The aim is to provide our website visitors with offers that are relevant and interesting to them. Profiling is based on the (surfing) behaviour of website visitors.

PV Commerce GmbH does not make any decisions solely based on automated processing that may have legal consequences for our website visitors (and customers) or significantly affect them. We perform profiling solely for the purpose of providing our website visitors with more attractive offers to purchase goods and/or services and to tailor the content of websites to the preferences of website visitors.

Within the framework of profiling, we do not process any special categories of personal data within the meaning of Art. 9 para. 1 GDPR.

Use of Facebook, Google+, Twitter and Instagram plugins

Our website uses social plugins ("plugins") from the social networks Facebook and Google+, the microblogging services Twitter and Instagram. These services are offered by the companies Facebook Inc, Google Inc, Twitter Inc and Instagram LLC ("providers").

Facebook is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the Facebook plugins and their appearance can be found here.

Google+ is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). An overview of Google's plugins and their appearance can be found here.

Twitter is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). An overview of the Twitter buttons and their appearance can be found here.

Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). An overview of the Instagram buttons and their appearance can be found here.

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter or Instagram servers. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can directly associate your visit to our website with your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example by clicking the "Like", "+1", "Tweet" or "Instagram" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network, on your Twitter or Instagram account and displayed there to your contacts. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your rights in this regard and setting options to protect your privacy can be found in the providers' privacy policies.

- Data protection information from Facebook: Click here
- Data protection information from Google: Click here
- Data protection information from Twitter: Click here
- Data protection information from Instagram: Click here

If you do not want Google, Facebook, Twitter or Instagram to assign the data collected via our website directly to your profile in the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. with the script blocker "NoScript".

Facebook Custom Audience

Website: This website contains a pixel from Facebook Ireland Limited (Website Custom Audience Pixel). With your consent, this pixel pseudonymously collects information about your use of this website (e.g., information about viewed articles). The collected information may be used to advertise to you individually, for example, on your Facebook account. If you do not wish for us to use the data collected for personalized advertising on your Facebook account, you can object to this in the cookie settings.

Lists: Additionally, with your consent, we have the option to transmit information about you (e.g., email address) in encrypted form to Facebook Inc., Menlo Park, USA. Facebook Inc. will decrypt the data we transmit and present you with personalized advertising within the scope of your existing user relationship with Facebook (if you have a Facebook account). We obtain your consent to use your data for Facebook Custom Audiences from lists through the cookie banner when you click "Agree." If you wish to object to this use of your data, please indicate this in the cookie settings.

For more information on the collection and use of data by Facebook, as well as your rights and options to protect your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Twitter Custom Audience

Website: This website integrates a pixel from Twitter International Unlimited Company (Website Custom Audience Pixel). Through this pixel and with your consent, pseudonymized information about your usage of this website (e.g., information about viewed articles) is collected. The collected information may be used to advertise to you in a personalized manner, for example, on your Twitter account. If you do not want us to use the data collected in this way for personalized advertising on your Twitter account, you can object to this in the cookie settings.

Lists: Additionally, with your consent, we have the option to transmit information about you (e.g., email address) in encrypted form to Twitter International Unlimited Company. Twitter International Unlimited Company will decrypt the data transmitted by us and present you (if you have a Twitter account) with tailored advertising as part of your existing user relationship with Twitter. We obtain your consent for the use of your data for Twitter Custom Audiences from lists through the cookie banner when you click "Agree." If you wish to object to this use of your data, please indicate this in the cookie settings.

For more information on the collection and use of data by Twitter, as well as your rights and options for protecting your privacy, please refer to Twitter's privacy policy at https://twitter.com/de/privacy.

Instagram Custom Audience

Website: This website integrates a pixel from Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (Website Custom Audience Pixel). Through this pixel and with your consent, pseudonymized information about your usage of this website (e.g., information about viewed articles) is collected. The collected information may be used to advertise to you in a personalized manner, for example, on your Instagram account. If you do not want us to use the data collected in this way for personalized advertising on your Instagram account, you can object to this in the cookie settings.

Lists: Additionally, with your consent, we have the option to transmit information about you (e.g., email address) in encrypted form to Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. Meta Platforms Ireland Limited will decrypt the data transmitted by us and present you (if you have an Instagram account) with tailored advertising as part of your existing user relationship with Instagram. We obtain your consent for the use of your data for Instagram Custom Audiences from lists through the cookie banner when you click "Agree." If you wish to object to this use of your data, please indicate this in the cookie settings.

For more information on the collection and use of data by Instagram, as well as your rights and options for protecting your privacy, please refer to Instagram's privacy policy at https://privacycenter.instagram.com/policy.

TikTok Custom Audience

Website: This website integrates a pixel from TikTok Technology Limited (Website Custom Audience Pixel). Through this pixel and with your consent, pseudonymized information about your usage of this website (e.g., information about viewed articles) is collected. The collected information may be used to advertise to you in a personalized manner, for example, on your TikTok account. If you do not want us to use the data collected in this way for personalized advertising on your TikTok account, you can object to this in the cookie settings.

Lists: Additionally, with your consent, we have the option to transmit information about you (e.g., email address) in encrypted form to TikTok Technology Limited. TikTok Ireland will decrypt the data transmitted by us and present you (if you have a TikTok account) with tailored advertising as part of your existing user relationship with TikTok. We obtain your consent for the use of your data for TikTok Custom Audiences from lists through the cookie banner when you click "Agree." If you wish to object to this use of your data, please indicate this in the cookie settings.

For more information on the collection and use of data by TikTok, as well as your rights and options for protecting your privacy, please refer to TikTok's privacy policy at https://www.tiktok.com/legal/page/eea/privacy-policy/en.

Pinterest Custom Audience

Website: This website integrates a pixel from Pinterest Europe Ltd. and Pinterest, Inc. (Website Custom Audience Pixel). Through this pixel and with your consent, pseudonymized information about your usage of this website (e.g., information about viewed articles) is collected. The collected information may be used to advertise to you in a personalized manner, for example, on your Pinterest account. If you do not want us to use the data collected in this way for personalized advertising on your Pinterest account, you can object to this in the cookie settings.

Lists: Additionally, with your consent, we have the option to transmit information about you (e.g., email address) in encrypted form to Pinterest Europe Ltd. and Pinterest, Inc. Pinterest Europe Ltd. and Pinterest, Inc. will decrypt the data transmitted by us and present you (if you have a Pinterest account) with tailored advertising as part of your existing user relationship with Pinterest. We obtain your consent for the use of your data for Pinterest Custom Audiences from lists through the cookie banner when you click "Agree." If you wish to object to this use of your data, please indicate this in the cookie settings.

For more information on the collection and use of data by Pinterest, as well as your rights and options for protecting your privacy, please refer to Pinterest's privacy policy at https://policy.pinterest.com/de/privacy-policy.

Whatsapp

You may use WhatsApp to contact us and start a conversation. We are the data controller within the meaning of Art. 4 No. 7 GDPR for subsequent data processing in connection with WhatsApp. 

Your use of WhatsApp is governed solely by the agreements you entered into with WhatsApp. According to the terms of use of WhatsApp, we have your phone number and username through your contact. We use this and other information you provide to recognize you and your preferences and to reply to your WhatsApp messages. The legal basis here is your consent to be contacted in accordance with Art. 6 (1) (a) GDPR. In addition, we will send you newsletters via WhatsApp, if you have given us your consent to do so. You can revoke consent already given at any time, with future effect. According to the GDPR, you also have the right to information, correction, portability, and deletion of your personal data, as well as the right to restrict or object to certain processing.

WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland, https://www.whatsapp.com/legal/privacy-policy-eea

Using Phone Numbers:
I hereby consent according to Art. 6 para. 1 lit. a GDPR to the storage, processing, and use of my personal data (name, surname, telephone number, messenger ID, IP address, profile picture, as well as message history) in the context of using the respective WhatsApp, SMS, or Messenger services to transmit messages to me. An active account with the respective provider is required to use the messenger service.

I am also aware that the website uses chatarmin.com GmbH, A-3400 Klosterneuburg, as the technical service provider and data processor for this service. My consent to the processing of personal data is always freely revocable; a corresponding notification to the website or Chatarmin is sufficient for this. Further information is contained in the respective privacy policies of the website and the messenger services of chatarmin.com GmbH.

Snapchat

We use the Snapchat service Snap Pixel and the product Snapchat Custom Audiences on our websites to optimize our advertising offer, provided you have given Snapchat your consent. For more information about these Snapchat services and Snap Inc.'s privacy policy, 2772 Donald Douglas Loop North, Santa Monica, CA 90405 ("Snapchat"), please visit the link https://www.snap.com/en-GB/ and their Privacy Policy. If you use a Snapchat user account, this can be recognized by the Snapchat pixel on our website, which transmits the collected usage data to Snapchat for analysis and marketing purposes. You can check and/or deactivate this data collection and the corresponding processing and use of the data by Snapchat directly in the Snapchat app. The Snapchat pixel is JavaScript code that transmits the following data to Snapchat:

• HTTP header information (including IP address, web browser information, page location, document, web page URL and web browser user agent, and date and time of use)
• Pixel specific data; this includes the pixel ID and your hashed email address (this data is used to link events to a specific Snapchat ad account and match them to a Snapchat user)
• Additional information about visits to our websites, standard and custom data events: Orders placed (purchase transactions), complete registrations and trial subscriptions, additions to the shopping cart, calling up product information

The aforementioned data processing only affects users who have an account with Snapchat. If the email address can be assigned to a Snapchat user, Snapchat assigns this user to a target group ("Custom Audience") based on the rules we have defined, if the rules are relevant. We use the information obtained in this way to present Telekom advertising in the Snapchat app. If you wish to object to the use of the Snapchat pixel, you can set an opt-out in the Snapchat app or deactivate JavaScript in your browser. For more information and setting options to protect your privacy for advertising purposes, please refer to Snapchat's privacy policy, which can be found at https://support.snapchat.com/en-US/a/advertising-preferences.

Use of the Pinterest buttons

Use of Pinterest social plugins Our website uses social plugins ("plugins") from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA ("Pinterest"). The plugins can be recognized, for example, by buttons with the "Pint it" symbol on a white or red background. An overview of the Pinterest plugins and their appearance can be found here: Overview.

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The content of the plugin is transmitted by Pinterest directly to your browser and integrated into the page. Through the integration, Pinterest receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Pinterest profile or are not currently logged in to Pinterest. This information (including your IP address) is transmitted directly from your browser to a Pinterest server in the USA and stored there. If you are logged in to Pinterest, Pinterest can directly associate your visit to our website with your Pinterest profile. If you interact with the plugins, for example by clicking the "Pin it" button, the corresponding information is also transmitted directly to a Pinterest server and stored there. The information is also published on Pinterest and displayed to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by Pinterest as well as your rights in this regard and setting options to protect your privacy can be found in Pinterest's data protection information: Data protection information.

If you do not want Pinterest to assign the data collected via our website directly to your profile on Pinterest, you must log out of Pinterest before visiting our website. You can also completely prevent the Pinterest plugins from loading with add-ons for your browser, e.g. with the script blocker "NoScript".

Linkster

On this page we use the tracking technology of Linkster GmbH, Geschwister-Scholl-Straße 52, 20251 Hamburg, to measure and visualize insights into partnerships and advertising channels. This is a function for measuring the efficiency of the corresponding advertising measures. Furthermore, the information enables us to assign advertising successes for billing with corresponding advertising partners. If you click on an advertising integration, cookies are set in your browser, which are read out in the event of a transaction. At every touch point, your browser sends an HTTP request to the Linkster server with which certain information is transmitted. This information includes the URL of the website on which advertising material is placed (referrer URL), the browser identifier (user agent) of your end device (including information about the device type and the operating system), the IP address of the end device (This IP address is anonymized and hashed by us before storage), HTTP header (data packet automatically transmitted by your browser with various technical information), the time of the request and, if previously saved on the device, the cookie with its Content.

A cookie is a small data packet that is exchanged between your browser and the server. The information relevant to the web application can be stored and transmitted in this data package, e.g. the content of a virtual shopping cart. The tracking technology stores cookies on your end device to document actions. A 24-digit, anonymous ID is stored in the cookie. Linked to this ID, the data is encrypted in our database on the server. This contains information about the last touch points (i.e. when a particular advertising material was displayed or clicked on by a device). The stored touch points can, if necessary, be combined to form a sequence chain (user journey). With an action request, the order number and the shopping cart value of your order are usually also transmitted and saved by us. In addition, the following values can be transmitted and saved: your customer number, new customer characteristic.

The cookies saved by Linkster GmbH are deleted after 30 days at the latest. The information transmitted to us and the cookies only serve the purpose of correctly assigning the success of an advertising medium and the corresponding billing and is in line with our legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

If you do not want cookies to be stored in your browser, you can do this by setting your browser accordingly. You can deactivate the storage of cookies in your browser under Extras / Internet options, restrict them to certain websites or set your browser so that it notifies you as soon as a cookie is sent. Please note, however, that in this case you will have to reckon with a limited display of online offers and limited user guidance. You can also delete cookies at any time. In this case, the information stored in it will be removed from your device.

The collection and processing of tracking data can also be deactivated by clicking on this tracking optout link:

https://trck.linkster.co/privacy-optout.do

Viewing your data:

https://trck.linkster.co/privacy-mydata.do

The following overview shows which cookies are used by our tracking technology:

TRS: Unique, 24-digit identifier (ID) for tracking partnerships. This cookie is stored in the client browser and identifies database records that contain the touchpoint data.

TRSCJ: Fallback cookie with the rudimentary touchpoint data for tracking partnerships. This cookie contains all touchpoint data encrypted on the client browser.

trs_db_optout: When you click on the tracking opt-out link, a special cookie is written, which deactivates tracking in the current web browser of the end device. However, tracking is reactivated as soon as you delete the tracking opt-out cookie.

Sovendus voucher offers

For the selection of a voucher offer that is currently of interest to you at the time of purchase, we will transmit the hash value of your e-mail address and your IP address to Sovendus GmbH, Hermann-Veit-Str. 6, 76135 Karlsruhe (Sovendus) in pseudonymized and encrypted form (Art. 6 para. 1 f GDPR). The pseudonymized hash value of the e-mail address is used to take into account any objection to advertising by Sovendus (Art. 21 para. 3, Art. 6 para. 1 c GDPR). The IP address is used by Sovendus exclusively for data security purposes and is generally anonymized after seven days (Art. 6 (1) f GDPR).

We also transmit the pseudonymized order number, order value with currency, session ID, coupon code and timestamp to Sovendus for billing purposes (Art. 6 para. 1 f GDPR). If you are interested in a voucher offer from Sovendus, there is no advertising objection to your e-mail address and you click on the voucher banner displayed only in this case, we will transmit your title, name, zip code, country and your e-mail address to Sovendus in encrypted form to prepare the voucher (Art. 6 para. 1 b, f GDPR).

For further information on the processing of your data by Sovendus, please refer to the online data protection information at www.sovendus.de/datenschutz.

advanced store - Pixel

We use the measurement pixel of advanced store on our website to conduct affiliate marketing, in particular retargeting. For this purpose, advanced store collects and processes your IP address, pseudonymised (hashed + salted), which is stored at advanced store together with a timestamp and the URL of the page you visited on the website of PV Commerce GmbH together with an anonymous ad4mat ID (stored in the local storage of your browser). This data is not passed on to third parties; ID matching only takes place with retargeting partners associated with advanced store in order to be able to correctly display advertising material. The legal basis for the processing of personal data is Art. 6 para. 1 lit. a GDPR. Further information on data processing by advanced store can be found in advanced store's privacy policy, which you can view under advanced store's privacy policy.

Admetrics - Pixel

We use the measurement pixel of Admetrics on our website to measure the effectiveness of our advertising campaigns. Admetrics is a service of Admetrics GmbH, Neue Rothofstrasse 13-19, 60313 Frankfurt am Main, Germany. In this context, Admetrics GmbH acts for us as a processor on the basis of a commissioned processing agreement pursuant to Art. 28 DSGVO.

Data Analysis

Admetrics uses a measurement pixel for analysis. With your consent, the Admetrics pixel collects metadata such as URL, IP address, timestamp, device and browser properties, as well as the order ID. Additionally, two cookies are set to further enhance the measurement and analysis process.

Cookies

Name: app_admq

Purpose: The app uses this Cookie to track visitor actions, like orders or page views on the customer shop site.
Data: Unique cookie id
Lifetime: 90 days
Basis: Consent

Name: app_admqr

Purpose: The app uses this cookie to store the Referrer URL and Landing Page URL. The data will only be transmitted to Admetrics if consent for the 'app_admq' cookie is present. The cookie will then be deleted.
Data: URL of the page. Referrer URL, Time when the cookie was generated
Lifetime: 90 days
Basis: Consent

Tradedoubler

Recova

Voucher and Advertising System by VCHFY GmbH

Based on Art. 6(1)(b) of the GDPR, we use the voucher and advertising system provided by VCHFY GmbH, located at Tornquiststraße 51, 20259 Hamburg, Germany, to fulfill a contract or carry out pre-contractual measures for the sale of our products. When accessing this program, personal data (IP address, order number, and item and order values) will be transmitted to VCHFY for order processing as part of a data processing agreement. For details on the handling of user data, please refer to VCHFY GmbH's privacy policy at: https://www.vchfy.com/en/privacy/.

Google Customer Match

We also use Google Customer Match from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). We only use Google Customer Match with your consent in accordance with Art. 6 para. 1 lit. a GDPR. The email addresses of PAUL VALENTINE buyers are uploaded to Google. This can then be used to create target groups. Google then compares whether the transmitted email addresses match existing Google customers. If there is a match, these target groups will be shown PAUL VALENTINE ads/campaigns in Google Search, on YouTube, Google Shopping and in Gmail.

The following data is processed in this context Email address.

If you do not wish your data to be processed at a later date - e.g. after you have previously given us your consent - please write to us at datenschutz@paul-valentine.com

How to contact us

If you have any questions about this Privacy Policy and/or have any enquiry relating to your Personal Data, please contact us online by sending an email to privacy@paul-valentine.com or send us a letter to PAUL VALENTINE - A brand of PV Commerce GmbH, P3 1-3, 68161 Mannheim, Germany.

Changes to our privacy policy

We keep our Privacy Policy under regular review. We will post any updates on this webpage. If significant changes are made, we will directly contact you by email so you can review the changes. Please check back frequently to see any updates or changes to our Privacy Notice.

The Privacy Policy was last updated December 2023.